MediaScribe provides open captions, closed captions, and in-room display captions to enhance government meetings. It helps municipalities comply with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) requirements while keeping residents informed.
Cities benefit from staying compliant with the Americans with Disabilities Act (ADA), avoiding legal risk from third-party lawsuits or audits by the Department of Justice—MediaScribe helps ensure that compliance through accurate captioning.
Residents attending public meetings who have trouble seeing, hearing, prefer to consume content in another language. Both the in-room display and mobile interface helps them understand what is going on during the meeting.
IT Departments benefit from full control and peace of mind, with Windows 11 Enterprise ensuring compatibility with internal systems, minimal network bandwidth, broadcast standard workflows, and the latest security updates.
Real-World Impact in Woodbury, MN
During their first meeting using MediaScribe for in-room captioning, two regular attendees who typically have trouble hearing were able to follow the discussion more clearly by reading the caption displays—helping them stay engaged throughout the meeting.
MediaScribe provides tools specifically designed for government meetings and the ADA regulations around video accessibility. It balances the need of WCAG and ADA compliance with closed captioning, with the nice-to-have of open captioning for overflow rooms, or in-room displays to help folks with hearing challenges. The user interface is purpose-built with simplicity in mind, making it easy to operate.
Yes. MediaScribe supports multilingual captioning across a variety of formats:
This flexibility allows government agencies to meet ADA and WCAG compliance standards while also engaging non-English-speaking audiences across platforms.
MediaScribe is built to fit your workflows and reflect your organization’s brand. Here are the ways you can tailor the system to your needs:
These customization features make it easy to adapt MediaScribe to your environment—whether you're live streaming, displaying captions in the room, or preparing video for on-demand viewing.
Yes, all three outputs are configurable. One output can be set to closed captioning over SDI, which includes embedded caption data. MediaScribe can also use the secondary caption channel—such as CC3 or Service 2—to provide translation in a second language.
MediaScribe also records the meeting with captions--this can easily be sent to most playback servers for replay or archiving.
With both the subscription and buyout options, MediaScribe includes a gateway appliance, 500 hours of captioning per year, 500 hours of translation per year, 1,500 hours of local media storage (equivalent to 8 terabytes), technical support, software updates and onboarding assistance.
Clients typically use QR codes in a few key ways to help viewers access captions on their personal devices:
These simple strategies ensure that attendees can easily access mobile captions, improving accessibility and encouraging greater audience engagement.
Yes, attendees can choose from the list of supported languages.
Yes, this feature is included with MediaScribe.
We’d love to chat with you about a feature like this. Please reach out to our team.
Translation accuracy depends on several factors, including audio quality, overlapping speech, accents, and dialects. Clear audio and proper mic use help ensure the best possible translations. While accuracy can vary case by case, MediaScribe leverages industry-leading ASR models to deliver consistently high-quality results. Learn more about the models we use.